Dispatcher

Job description

Your Role & Responsibilities Job Summary: - Inform customers of unit prices, shipping details, anticipated delays, and any additional information needed by the customer after the placement of the original order. - Check delivery tickets for changes or mistakes. - Submit completed BOLs to the appropriate CSR; create millrun BOLs - Perform order double checks. - Performs all duties in strict accordance of company safety and environmental policies. - Serve as backup in unloading inbound freight when a Driver is unavailable. - Check inventory control and notify Facility Manager of orders that would deplete stock. - Confer with sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. - Coordinate deliveries to maximize truck capacity and efficiency. - Dispatch drivers providing complete instructions. - Evaluate Drivers’ performance. - Monitors Drivers’ DOT hours. - Perform truck inspections with drivers on a weekly basis. - Maintains ELD system, corrects errors and retrieves daily reports. - Assist Facility Manager in the day to day matters of the facility. - Manage the facility Intelex reporting system. - Demonstrate and facilitate open...