Customer Service Officer - Concrete

Job description

ABOUT US: The Hallett Group is a privately owned South Australian company and one of the leading suppliers of building and construction materials in South Australia. We are on a mission to be dominant in our industry by being the very best at what we do. We recruit the most talented, collaborative and innovative people in the industry and foster a continuous learning culture to ensure we remain at the top of our game. We are an agile, diverse and growing business, but our people are what make Hallett Group such a great place to work. THE ROLE: Based at our Concrete Call Centre at Dry Creek, you will be the first point of contact for phone and sales enquiries. This is a fast-paced environment, and you will need to be highly organized and self-motivated with a strong commitment to quality and safety. This role is fulltime permanent, with staggered start times (on a rostered basis) which also includes every second Saturday. ESSENTIAL DUTIES & RESPONSIBILTIES: - Receive inbound calls, take orders, providing professional customer service with every interaction - Allocate orders to Agitator Drivers for delivery to site to ensure customer satisfaction - Scheduling tasks - Processing of Or...