Practice Telephonic RN Triage

Job description

Job Overview: The Telephonic Triage RN is responsible for providing nursing care services to assigned practice(s)/specialty(s). Completes bio-psychosocial telephonic assessment using approved clinical protocols to triage patient needs and provide best course of action or patient disposition. This role serves as a patient/caregiver advocate and acts as a communication link between the patient/caregiver, physician, pharmacy, and or hospital using approved system platforms for communication. This role has a strong working knowledge of patient needs that are emergent and require immediate attention, urgent, and non-urgent. This role utilizes best practices in documentation to ensure communication is efficient, concise, and timely. The goal is to provide first call resolution. This role understand the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices. Job Requirements: Associate's Degree in Nursing (Required) 2 - 3 years Clinical Nursing (Required) Acute Care Strong Computer Skills: Ability to type and talk at the same time Knowledge, judgment, and skills derived from the principles of Biological, Physical, Behavioral, Social, an...