IT HELP DESK INTERN (FULL-TIME)

Job description

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association. Summary: The Help Desk Support Intern will provide hardware and software support. The candidate will serve as a point of contact for various desktop and network support issues. Tasks include first-line response to hardware and software issues, assisting in the evaluation of new desktop equipment and peripherals, assisting in the evaluation of new desktop applications, installation of hardware, and deployment of new desktop hardware and software. The position requires excellent customer service. Troubleshooting and problem-solving skills with desktops, laptops, printers, and other network devices is a must. In addition, the candidate must be able to work independently and as part of a team and communicate effectively. This internship also provides valuable exposure to IT security practices, includin...