Financial Advocate

Job description

Department: 13298 Enterprise Revenue Cycle - Eligibility: Illinois Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Virtual position. Standard hours are 10:30 AM–7:00 PM , with one weekday off (Tuesday or Thursday). Every other weekend is required ( 8:00 AM–5:00 PM ). Schedule determined at hire. No holidays Pay Range: $22.90 - $34.35 Major Responsibilities: - Calculates and provides patients with personalized estimates of their financial responsibility based on their insurance coverage prior to service. - Communicates patient liability clearly and accurately while adequately explaining concepts such as deductibles, coinsurance, and/or copayments and how they may affect the cost of care. Explains how non-covered and out-of-network services factor into the out-of-pocket cost. - Requests upfront payment toward self-pay amounts, including estimated out-of-pocket costs and outstanding previous balances. Establishes payment arrangements in advance of scheduled services when applicable, communicating due dates and the amount of each installment. - Interviews uninsured patients to assess for qualifying financial needs. Identifies availa...