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Site Support Manager - Remote, USA

Konecranes · US

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with...

Job description

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work . Job Description: POSITION SUMMARY: The Site Support Manager plays a critical role in supporting site activities throughout the planning, execution, and warranty phases of a project. This position focuses on providing site support, resolving complex or high-profile site challenges, and partnering closely with Project Managers and cross-functional teams to ensure successful outcomes. As a technical resource and collaborator, the Site Support Manager helps drive timely, effective resolutions to customer issues while contributing to the continuous improvement of our site processes and overall customer experience. This role is expected to leverage available resources, foster teamwork, and support long-term improvements that strengthen customer confidence a...