Health System Navigator

Job description

Responsible for developing and maintaining relationships with the contacts within assigned health system(s) and the patients & families within that align with VITAS core mission and values. Ability to apply a consultative approach to educate medical professionals and patients and families about hospice services; meeting customer, patient & family needs by providing end of life care solutions to improve timely access to care. Expectations/Requirements: Education: High school Diploma required or equivalent. Associate or bachelor’s degree preferred. - Responsible to become a subject matter expert on Medicare Hospice Benefit, VITAS service offerings, disease specific clinical criteria and evidence based medicine. - Responsible for care coordination and communication to members of the assigned health system, VITAS team, and other community / post-acute entities regarding patient status including referral process, discharge process, and hospital readmissions/ hospice revocations. - Participates in the information gathering and support of patients, families and admission nurse through the admission process. - Supports account, patients & families who readmit to the hospital/ER (VITAS revo...