Instructional Designer

Job description

Job Description The Instructional Designer is responsible for designing, developing, and delivering engaging, effective, and scalable learning experiences that build knowledge, develop skills, and drive behavior change across the commercial organization. This role leverages instructional design best practices and adult learning principles to translate business needs into performance-based learning solutions that support sales, marketing, service, and customer success teams. Key Responsibilities: - Learning Design & Development - Design and develop role-specific learning experiences including eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), job aids, simulations, and performance support tools. - Apply sound instructional design methodologies (e.g., ADDIE, SAM, Agile learning) to build outcome-focused content aligned with business objectives. - Tailor instructional strategies to different roles, experience levels, and modalities (blended, digital, experiential). - Needs Assessment & Learning Strategy - Conduct needs analyses through stakeholder interviews, surveys, performance data, and skills gap assessments. - Translate business goals and competency...