Patient Service Representative (PSR) - Patient Access

Job description

Department: 10475 Enterprise Revenue Cycle - BayCare Medical Center WI Arrival Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Hours: 11am - 7:30pm Approximant rotation: Week 1 - Sunday / Thursday / Friday Week 2 - Friday, Saturday: Must work every other weekend as assigned and participate in Holiday Rotation as assigned. Pay Range: $20.80 - $31.20 Major Responsibilities: - Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. - Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. - Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service. - Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient’s financial resources and responsibilities including requ...