Incident Investigator

Job description

Description Equinox is a non-profit human services organization in the Capital Region. For more than 40 years, Equinox has reached out to people who need us most with innovative and effective programs that truly change lives, allowing us to fulfill our purpose of helping those we serve move forward on their paths to recovery, healing, and independence Position Summary : The Incident Investigator works closely with Leadership to conduct internal investigations based on any report of a client incident/complaint received from the NYS Justice Center, the Office of Mental Health, or incidents/complaints that are non-Justice Center and reported by Management, Clients or Staff. Essential Duties and Responsibilities: - Conduct interviews with clients and employees after a notification from the NYS Justice Center, the Office of Mental Health or client/staff has been received. - If Justice Center review is warranted (allegation of abuse or neglect or death of client) and a letter of determination is received with recommendations, review with appropriate leadership team members and IRC for closure of incident. - Gather all necessary evidence to establish if the charge given from the NYS Justi...