Service Advisor

Job description

Replies within 24 hours Benefits: Big O Tires – Automotive Service Advisor Big O Tires is seeking a results-driven Automotive Service Advisor who takes pride in delivering a high-level customer experience while consistently driving sales. This position is designed for a professional who knows how to build trust, communicate clearly, and guide customers through service decisions with confidence. In our high-volume environment, there is consistent opportunity for a motivated advisor to perform at a high level and be recognized for it. - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Free uniforms - Health insurance - Paid time off - Vision insurance POSITION SUMMARY: As a Service Advisor, you will manage the customer experience from initial contact through completion of service. This includes identifying customer needs, presenting solutions, and ensuring a high level of satisfaction. Successful candidates are comfortable leading conversations, making recommendations, and closing sales while maintaining professionalism and trust. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Build customer satisfaction and loyalty by del...