Front Office Receptionist - Soho House Istanbul

Job description

Qualifications: - Detail oriented - Fluent in Turkish & English - Organization kills - Ability to multitask and work in a fast-paced environment - A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills - A complete understanding and ability to provide the service delivery expected by guests and Soho House members - Ability to work well under the pressure of coordinating many requests at any given time - Being approachable and reliable - Ability to be flexible as the job changes - Ability to work flexible hours, including weekends, holidays if necessary - Knowledge of Opera PMS System - Spoken and written fluency in English and in Turkish Job Description: - Responsibility for the care of hotel guests throughout their visit - To use own initiative and to personally take any action appropriate to deliver a first class service - Responsibility for check-in, concierge duties and check-out - To meet, greet and bid farewell to all guests – with a smile and making eye contact - To escort guests to their room whenever possible and taking their luggage - Take responsibility for the presentation of the front...