Head of Visitor Strategy
RELX · Richmond, England, GB
Do you enjoy leading teams to rethink and modernise customer experiences, from value proposition through to delivery and measurement? Are you motivated by th...
Job description
Do you enjoy leading teams to rethink and modernise customer experiences, from value proposition through to delivery and measurement? Are you motivated by the opportunity to influence event strategy at scale and help shape the future of B2B visitor engagement? About our team: RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. About the role: The Head of Visitor Strategy is a senior leadership role reporting to the UK Managing Director, responsible for setting and delivering the High Value Visitor (HVV) strategy across the UK Hub. The role leads a centralised, international team supporting buyer‑led travel events and is accountable for creating a scalable HVV model that drives value across the portfolio and wider B2B shows. This includes evolving value delivery through reduced reliance on traditional hosting and the advancement of meeting scheduling and matchmaking solutions. As the subject‑matter expert for the Hosted Buyer proposition, the role owns the end‑to‑end value proposition and partners closely with stakeholders acros...