Director of Hospitatlity

Job description

The Director of Hospitality is a key member of the property leadership team, responsible for the overall day-to-day operations and strategic direction of all hospitality departments. This role ensures operational excellence, exceptional guest experiences, regulatory compliance, and financial performance across Food & Beverage, Hotel Operations and Housekeeping. The Director of Hospitality leads, develops, and supports management teams while driving continuous improvement, service standards, and organizational growth. Direct, coordinate, and monitor service standards across all hospitality departments to ensure adherence to Standard Operating Procedures and brand/service standards Recommend and implement operational improvements, procedural enhancements and new service initiatives. - Provide executive leadership for all hospitality operations within the casino and hotel, ensuring seamless integration with gaming operations and overall property objectives. - Ensure all outlets, hotel rooms and team members meet both health and safety and safety and departmental requirements concerning sanitation and person hygiene. - Develop annual departmental operating budget and manage expenses wi...