Educational Sales Specialist

Job description

The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: - Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results - Support our Customer First culture through exceptional service - Manage both inbound and outbound calls resolving customer needs in an effective and professional manner - Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment - Maintain appropriate customer documentation within necessary systems of record - Manage bid/quote process from creation through closure - Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effec...