Sales Operations & Process Engineer

Job description

Modern Family Law, a boutique law firm which specializes in Family Law, is looking for a compassionate, innovative, and respected Sales Operations & Process Engineer to work remotely near one of our locations. Modern Family Law offers dynamic compensation, a wide array of benefit selections, and a culture built on family. We are seeking a Sales Operations & Process Engineer to own the design, optimization, and scalability of our client acquisition systems across the full lifecycle, including intake, consult, and retention workflows. This role serves as a key partner to the Head of Sales Enablement & Client Intake, supporting the entire department by improving workflows, data structure, and reporting architecture across all functions. The ideal candidate is a systems thinker and builder who can deeply understand how a complex operation functions, identify inefficiencies, and design scalable solutions that improve performance across the entire sales ecosystem. This role owns how systems and workflows are designed and has authority to recommend and implement improvements across the department. While this position does not initially include direct people management, it is expected to e...