Banking Services Operations Associate II - Lockbox Processor (Onsite - Baltimore, MD)

Job description

Schedule: This role is fully onsite at Montgomery Park in Baltimore, MD. Shift hours are 9 PM - 5:30 AM/completion, Sunday - Thursday. Shift begins Sunday night at 9 PM. Overview: Prepares and processes payments according to account specifications for Lockbox customers. Primary Responsibilities: - Open and prepare deposits for processing using customer specific documented instructions. - Key deposit batch information into Lockbox application. - Capture check and document images utilizing high-speed imaging equipment. - Complete data entry based on customer specific documented instructions. - Complete check keying including dollar amounts and MICR line information. - Process credit card transactions utilizing merchant services application. - Review and prepare completed deposits for return to customer. - Prepare, balance and send customer data transmissions. - Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. - Promote an environment that supports belonging and reflects the M&T Bank brand. - Maintain M&T internal control standards,...