Communications Specialist - Intranet Operations

Job description

Overview Kimley-Horn is looking for a Communications Specialist - Intranet Operations to join our Sacramento, California (CA) office! This is not a remote position. In this role, you will shape and support the company's internal communications strategy with a focus on optimizing our SharePoint-based intranet. Kimley-Horn is looking for a collaborative, curious, and data-driven team member with a strong interest in internal digital strategy, UX, and analytics. Responsibilities: - Plan, implement, and continuously improve intranet strategy to support growth, usability, and long-term effectiveness. - Establish clear goals and monitor KPIs related to engagement, search performance, and content quality. - Use analytics tools to gather, interpret, and deliver monthly reports on page metrics, document usage, search trends, and user experience insights. - Conduct site audits, update metadata, and identify opportunities for UX enhancement and content improvement. - Lead discovery sessions with internal stakeholders to assess site performance, gather requirements, and identify enhancements. - Partner with Internal Comms to recommend content curation strategies informed by data, stakeholder n...