Customer Service Associate (Accounts Payable & Freight Payment)

Job description

Position Overview: Penske Logistics is seeking a detail-oriented and self-motivated Accounts Payable Customer Service Associate to support our freight payment and financial support operations. This position touches all core functions of freight payment (AP), final mile network payment, proof of delivery, and related financial systems. This is an excellent opportunity for an analytical professional who thrives in a fast-paced, customer-centric environment and is dedicated to meeting business needs through clear communication and precise execution. Shift: Monday through Friday, 8:00 AM - 5:00 PM Qualifications: - Invoice & Payment Processing: Utilize multiple systems to review, process, and audit carrier freight invoices and LDC network invoices. - Contract & Audit Accuracy: Read and interpret carrier contracts for accurate rating and audit balance-due invoices. - Documentation Management: Download, track, retrieve, and post proof of delivery documentation across various platforms. - System Maintenance: Adjust financial records within the Transportation Management System (TMS) and maintain overall TMS data integrity. - Process Control & Reporting: Generate weekly metrics and reports...