Customer Engineering Manager, Platform, SLED

Job description

Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architecture in a customer-facing or support role. - 3 years of experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a Sales Engineering team. - 3 years of experience in leadership (e.g., people management, team lead, mentorship, or coaching). - Ability to travel up to 50% of the time. Preferred qualifications: - 2 years of experience supporting or selling to state, county, local municipal agencies, and academic institutions. - Experience with software life-cycles, building tools, and architecting and developing software for scalable, distributed systems, including data platform, AI/ML (including Generative AI) and infrastructure. - Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information. - Experience presenting to technical stakeholders and executive leaders, including delivering compelling messages by audience, asking strategic questions, and leading conversations that...