Customer Solutions Facilitator

Job description

JOB OVERVIEW: Provides exceptional customer service, conducts workshops, orientations and other duties as assigned that provide assistance to universal and program participants DUTIES AND RESPONSIBILITIES: Works with Customer Solutions Facilitator Lead providing input on ideas, methods and observations that will ensure continuous improvement of workshops, orientations and exceptional customer service. will be presented. and shares responsibility in attaining goals. accomplish desired results. and services. resources, and support services to customers. provided to customer) in the appropriate systems (WorkInTexas, TWIST, etc.). Ensures that all information on application is correct and correctly entered in the system. Skills/Qualifications: years work related experience, preferably in a field of workforce development and customer service, or of workforce development and customer service, or of workforce development and customer service. spreadsheet software programs, including Excel and Access. resources. from other programs and outside agencies, as well as the public. valid driver’s license and current automobile liability insurance. - Provides a clear description of the role of th...