Admitting Representative, Full Time, Days, Ambulatory Surgery Center, Atlantic Health Morristown Medical Center

Job description

Responsible for interviewing and registering surgical patients, verifying insurance, collecting required signatures and payments, and performing front desk duties including phones, data entry, and chart maintenance. Supports pre-op and waiting areas, assisting patients and families to ensure comfort and satisfaction while fostering teamwork, flexibility, and a positive patient experience. Principal Accountabilities: Greets patients, families, and visitors promptly and courteously, responding to requests with confidence, compassion, and professionalism. Promotes the Mission, Vision, and PRIDE values of the organization by fostering a positive, welcoming, and respectful environment. Maintains confidentiality, privacy, and data integrity in accordance with HIPAA and organizational policies. Answers telephones using proper etiquette, identifies department and self, and directs calls appropriately. Acts as a liaison between patients, families, visitors, physicians, and staff, providing updates as needed while maintaining HIPAA compliance. Completes accurate and timely patient registration, verifying identification, insurance, Coordination of Benefits (COB), and demographic information....