Document Management Technician

Job description

Leidos is seeking a Document Management Technician to work on-site in support of the US Attorney's Office in Knoxville, TN . The selected candidate will work in a fast-paced and diverse environment and will have a management team that encourages your career development and growth. Primary Responsibilities: Works under the direction of the Administrative Officer or Project Task Leader. Receives telephone calls and visitors to the office. Controls access to the office and ensures that only visitors properly cleared are authorized entry. Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable. Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form. Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO’s purview and furnishes the needed address or telephone number when available. Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate per...