Senior Organizational Change Manager

Job description

Who Are We: Customer Experience & The Way We Work Enablement A high-impact team at the heart of M&T Bank’s most strategic and transformative efforts. We are the Customer Experience & The Way We Work Enablement team, 40+ diverse professionals united by a shared purpose: to drive meaningful change through The Way We Work . The Way We Work is more than a framework, it’s our operating system. It blends Agile, Experience Design, Customer Research, Process Improvement, and Change Management into a cohesive approach that empowers individuals, teams, and organizations to thrive. It’s about mindsets, behaviors, and practices that foster collaboration, innovation, and continuous improvement. We are: What You’ll Do: Lead Change Across Enterprise Platforms This role is dedicated to supporting Enterprise Platforms (EP ), the organization driving efficiency, consistency, growth and innovation to position the bank, our customers, employees and communities for success. We build, integrate, and scale capabilities that have broad applicability across lines of business and markets. We bring subject matter expertise, strategic problem-solving and outside-in thinking to the bank. As a senior organizati...