Guest Experience Representative - Chadstone Shopping Centre

Job description

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia. We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently. We are Vicinity . Role purpose: The key purpose of the Guest Experience Representative - Chadstone is to deliver exceptional service, ensuring a welcoming and positive experience for all customers. This role requires outstanding communication and problem-solving skills to assist with enquiries, provide information about services and amenities, and efficiently resolve issues. Serving as a liaison between customers and centre management, the Guest Experience Representative fosters a friendly environment, contributing to overall satisfaction and a high-quality experience. As the first point of contact, this role embodies professionalism, helpfulness, and care, acting as an ambassador for Vicinity’s values. Responsibilities include multitasking and prioritising in a dynamic environment, accurately...