Personal Lines Processor

Job description

The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Processor A Personal Lines Processor is primarily responsible for processing documents related to personal lines insurance and providing administrative support to the Producers and Account Managers. DISCLAIMER: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. - Understanding and following the Cross Basic Procedure Manual. - Understanding and following the Personal Lines Workflow Manual. - Auditing transaction to ensure that the correct Action Codes are being used. - Following up and completing open suspense’s daily. - Running the download reports daily. - Processing the download report which includes reviewing new business, endorsements, renewals, cancellations, and reinstatements for accuracy. - Invoicing all types of download transactions. - Mailing new business letters to clients. - Entering claims acknowledgements as received. - Following up on open claims to ensure that AMS has all updated information regarding c...