JobMesh

Shift Lead

Pavement Coffeehouse · Boston, Massachusetts, US

At Pavement Coffeehouse, a Shift Lead is someone who is passionate about leading a team. They leverage their knowledge about the craft of coffee & food, buil...

Job description

At Pavement Coffeehouse, a Shift Lead is someone who is passionate about leading a team. They leverage their knowledge about the craft of coffee & food, build strong relationships, connect with our communities, and care about the team that they lead & the customers that we serve. Shift Leads create a great work environment by maintaining a positive attitude when dealing with the fast paced and ever changing nature of the cafe. You will: - Deploy the shift positions according to company standards and respond to the needs of the day. - Anticipate both customer and team needs such as rushes and breaks in order to make adjustments in the moment - Perform the function of barista and counter positions when necessary to assist the team and reduce wait times. - Place daily orders and received deliveries according to the pars established by the store manager. - Ensure that the team adheres to food safety and sanitation standards and ensure that daily tasks are completed and recorded for each shift. - Communicate operational problems or contradictions to the store manager right away. - Share challenges and observations of individual employee performance with the store manager. - Consistently...