Veterinary - Support Specialist I

Job description

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. Certified Veterinary Technician or Equivalent License or Registration (LVT or RVT) is required for this position. Job Summary: - Responsible for answering incoming technical and clinical application calls and emails regarding anesthesia and monitoring equipment from internal and external sources. - Provide vital technical and clinical support to internal staff for new product development. Essential Functions: Technical Support and Training: - Answers incoming calls and emails; resolves customer issues and logs conversation into the customer database. - Works directly with manufacturers and customers to facilitate service repairs, preventative maintenance recommendations and replacement items. - Works directly with sales agents to support sales recommenda...