Digital Operations Services Engineer

Job description

Overview We are seeking a highly skilled and motivated Digital Operations Services Engineer to support and enhance the daily reliability, performance, and evolution of our global enterprise IT environment. Supporting a workforce of 1,500+ employees across multiple Northeast states, this role plays a critical part in ensuring seamless infrastructure stability, end-user support, and operational resilience. As an individual contributor, you will be responsible for hands-on system administration, endpoint management, monitoring, incident resolution, and continuous improvement initiatives. You will partner closely with technical teams and business stakeholders to deliver high-quality IT services, strengthen digital maturity, and support the company's growth, compliance, and innovation goals. Pay Range: $35.00 to $37.00 per hour, based on experience Responsibilities: IT Infrastructure & System Operations: - Support day‑to‑day enterprise IT operations to ensure availability, performance, and security of systems and services. - Perform system administration tasks, including patching, configuration, updates, backup execution, and infrastructure monitoring. - Support hardware, software, netw...