Field Service Manager

Job description

With over 100 years of combined expertise, Raymond Central develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management and other services to support our client's operations. FIELD SERVICE MANAGER (Kansas City, MO) Position Summary: The objective of this position is to lead, grow and support Raymond Central Associates, Customers and Business Execution. The Field Service Manager will 1) foster teamwork across local service teams and internal departments; 2) promote a professional image of the company with our customers; 3) grow business through accurate planning and execution of business plans and market strategies. Principle Duties and Responsibilities: - Manage and support daily operations of field service, including technicians to achieve goals in the areas of, but not limited to Efficiency, Profitability, Customer Satisfaction, Response Time, and Inventory Management. - Responsible for verification of technician paid time, accuracy and timeliness of technician time input into system, as well as time...