Telecommunications Representative
UR Medicine Thompson Health · Canandaigua, New York, US
Schedule: Part time weekend position including one evening during the week. Saturday and Sunday 7:00 a - 3:30 pm Tuesday or Wednesday 3:00 pm - 7:00 pm What...
Job description
Schedule: Part time weekend position including one evening during the week. Saturday and Sunday 7:00 a - 3:30 pm Tuesday or Wednesday 3:00 pm - 7:00 pm What will you do?: - Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours. - Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system. Key Responsibilities/Competencies: - Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems. - Ability to function calmly under stressful situations related to calling a Code on the public address system. - Ability to be flexible in decision-making and prioritizing assignments. - Ability to work independently and within a group. - Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system. Requirements: - High School diploma or equivalent, Associate degree preferred - Pre...