Concierge - Westfield Chermside

Job description

Your Opportunity Are you someone who thrives in a vibrant, people-first environment and loves making others feel welcome? At Westfield Chermside, we’re looking for a Concierge Attendant to join our energetic and inclusive team—where every day is about creating positive, memorable moments for our customers. As the friendly face of our centre, you'll help shape experiences that make our customers feel valued, supported, and excited to return. Day-to-day you will be responsible for: This role is a casual position working across a dynamic 7-day rotating roster, including weekends and public holidays. - Delivering exceptional service to customers and retailers. - Processing sales of Westfield Gift Cards and other available services. - Welcoming customers at the concierge desk, engaging with them to understand their needs. - Providing clear directions and recommendations to help customers navigate the centre. - Managing administrative tasks such as lost property and online inquiries. What Sets You Apart: We are looking for an energetic and customer-focused individual who thrives on providing exceptional service and creating positive experiences. - Friendly and approachable with a positiv...