IT Communications & Client Success Specialist II

Job description

PRIMARY PURPOSE: The IT Communications & Client Success Specialist II is responsible for creating and managing content and design for USF IT’s website, social media platforms, and printed materials. This position plays a proactive role in shaping the online and physical presence of USF IT by developing visually appealing and informative content, ensuring it aligns with communication strategies. This role supports both IT communications and client enablement, helping the university community understand, adopt, and effectively use IT tools and services through clear messaging, education, and outreach. This position applies communication and technical skills to produce content that drives user engagement, motivates users to seek out USF IT’s online resources, and improves their understanding of IT products and services. This position collaborates with cross-functional teams to ensure messaging consistency across all channels. - Salary: $56,966.00 - Shift Hours: 8AM - 5PM - Work Schedule: Monday - Friday ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University wit...