Peer Navigator - Remote

Job description

Akido builds AI-powered doctors . Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York. Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B . More info at Akidolabs.com . The Opportunity: As a Peer Navigator, you’ll be a caller’s consistent, human anchor—helping people move from “I need help” to “I’m connected and staying connected.” In this role you will run structured clinical intakes using Scope (Akido’s clinical AI) , and you’ll also drive navigation, follow-up, and retention. You’ll work tightly with SUNs, prescribers, and operational teammates to move callers rapidly into appropriate substance use care. What you’ll do: - Warml...