Workers Compensation Claims Supervisor
Intercare Holdings Insurance Services · Glendale, California, US
Description Summary: Reports directly to the Claims Manager. Under the direction of the Claims Manager, is responsible for the overall work product of a clai...
Job description
Description Summary: Reports directly to the Claims Manager. Under the direction of the Claims Manager, is responsible for the overall work product of a claims unit comprised of Claims Specialists who manage assigned inventories of claim files. The unit also includes Claims Assistants who are responsible for providing clerical support to the Claims Specialists. The nature of the work involves coaching and counseling, monitoring work performance to assure compliance with company standards and Labor Code rules and regulations, conducting performance evaluations, and instituting corrective action when appropriate. Essential Duties and Responsibilities: - Responsible for the timely completion of performance reviews for all personnel within the assigned unit. - Provides monetary approval authority up to assigned authority level. - Maintains selected files on personal diary including all files reserved over $50,000, all subrogation files, all files with delayed or denied benefits, all files formally assigned to the SIU, and all files with unresolved coverage issues. - Upon request or in accordance with the applicable claims handling contract provides all information, reports, records, lo...