Director, SMB Account Management – New Verticals

Job description

About the Team New Verticals is how DoorDash brings its mission to empower local economies to life beyond restaurants: connecting every local merchant to every local consumer. Our mission is to empower local economies by bringing the businesses in our communities online and helping them compete in a digital-first world. Across Convenience, Grocery, Alcohol, Retail, and emerging categories, we are connecting local merchants to local consumers, enabling everyday purchases through a single, trusted platform. But acquisition is only the beginning. Success in these categories depends on helping merchants grow and perform once they are on the platform. The SMB Account Management team owns that responsibility. We serve as strategic growth partners to our merchants, helping them digitize inventory, optimize their storefronts, adopt new products, and unlock incremental revenue. We also surface insights back to the business to shape how our products and go-to-market strategies evolve. New Verticals is one of DoorDash’s most important growth bets. We’ve scaled rapidly, but we’re still early in the journey. The categories are complex, the product suite is evolving, and the playbook is still be...