Commercial Lines Account Manager

Job description

Risk Services of Louisiana , a Leavitt Group affiliate, is seeking a motivated and detail-oriented Commercial Lines Account Manager to join their team in Alexandria, LA. As an Account Manager , you’ll manage the daily servicing and retention of accounts, provide expert coverage guidance, and collaborate with producers and account executives to ensure exceptional client experience. What You’ll Do: Manage and retain an assigned book of business, ensuring timely, accurate, and professional service. Place new and renewal business by collaborating with producers and following established workflows. Answer coverage questions, recommend solutions, and process policy changes, endorsements, audits, and certificates. Issue insurance documents, reconcile accounts, collect premiums, and assist clients with service needs and escalations. Identify account rounding and cross-selling opportunities to enhance client protection. Maintain accurate client information in AMS360 and follow commercial lines procedures using available reference tools. Stay current on market trends, products, pricing, and underwriting criteria. Analyze renewal premiums, identify variances, and propose competitive alternati...