Customer Service Assistant

Job description

Customer Service Assistant £24,570 pro-rata plus great benefits (Work Level 6C) Scunthorpe (hybrid): 1x permanent | 1x fixed-term contract (until February 2027) Please note: In this role, you’ll spend the first 3 months in the office for training. After this, you’ll be able to work from home 3 days per week. You’ll work approximately 1 in 4 Saturdays and be on a bank holiday rota. Co-op Wholesale is growing, and we’re looking for talented people who want to shape what comes next. As a Customer Service Assistant in our Partner Administration team, you’ll support in setting up accounts and processing product orders from our wholesale partners. We’ll look to you to make sure their needs are met, helping them to give their shoppers a great in-store experience. Why this role matters: Exciting things are happening at Co-op Wholesale. We’re growing fast, strengthening our offer for retailers, key accounts, and corporate partners, and we need great people to be part of our journey. To make this offer the best it can be, we need to make sure we’re supporting our partners; helping them to order the products their customers love. That’s where you come in. What you’ll do: - Support setting up...