Admissions Advisor

Job description

Under the general guidance of the Director of Admissions, the Admissions Advisor engages prospective students (in person, via phone, email, and text) to gain an understanding of their personal and educational goals and advise them on the University’s academic programs, admissions requirements, tuition/fees, transfer credit opportunities, and other related topics. The Admissions Advisor is responsible for driving new student enrollment by 1) working diligently to convert leads to applications; 2) ensuring applicants submit all application requirements in a timely fashion; 3) supporting applicants through the interview process. The Admissions Advisor is also responsible for maintaining accurate application and inquiry records by entering new/updated information in a timely fashion into the University’s customer relationship management database (CRM). Essential Duties & Responsibilities: Lead Management: 50%: - Provide proactive outreach regarding university programs, policies, and requirements to prospective students seeking information. - Conduct in person, phone, and virtual advisement sessions with prospective students, to connect their career goals and interests to the appropriat...