Member Services Associate- May 2026 (Charleston, SC)

Job description

Location: Charleston ‌ Start Date: 05/11/2026 ‌ Time Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days ‌ Shift Days: Monday-Saturday for a total of 5 days per week; Specific days to be agreed based on needs throughout the year. Shift Times: Charleston (EST) & Scottsdale (MST): 8am-5pm, 8:30am-5:30pm, 9am-6pm, 9:30am-6:30pm, 10am-7pm, 10:30am-7:30pm; Specific shifts to be assigned based on business need. Shift Expectations: Your standard schedule will be Monday-Friday and will include up to 8 Saturdays per year. This will also include up to 3 company holidays per year, with the exception of Thanksgiving and Christmas (which we do not staff). ‌ What We Do: We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices. We aim for our members to love their insurance . It is our mission is to create a membership experience so compelli...