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Home Care Advisor / Inside Sales Representative

Home Care Association of America · Kalamazoo, Michigan, US

Responsive recruiter Benefits: - Bonus based on performance - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid t...

Job description

Responsive recruiter Benefits: Are you a driven, empathetic sales professional who thrives in a fast-paced environment and wants to make a meaningful impact? We’re a family-owned home care company with a long track record of excellence—including 9 consecutive Caring.com Super Star Awards—and we’re looking for an Inside Sales Representative (Home Care Advisor) to be the first point of contact for families seeking care.This is a high-impact role where your responsiveness, communication skills, and persistence directly help families get the care they need. Why Join Us?- Family-owned company with strong values and leadership experience as caregivers- 9x Caring.com Super Star Award winner- Clinical support with a nurse on staff guiding care and training- Mission-driven culture: we care for clients like family- Clear growth paths into outside sales, operations, or care coordination What You’ll Do- Respond to inbound inquiries quickly (goal: within 1 hour during business hours)- Conduct discovery calls to understand needs, urgency, and fit- Convert leads into scheduled in-home consultations (Living Room Visits)- Manage a high-volume pipeline (200–300 active leads/month) in Zoho CRM- Execu...