protel PMS Support und Software Consultant

Job description

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth, expanding our services and global presence. With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions. Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. What will you do?: Technical support for our protel product range by phone and email Responsibility for and coordination of customer inquiries Utilization of your experience in the hotel industry and the IT knowledge you gain with us Clear and friendly communication by phone and email, even in stressful situations Effective communication and collaboration within the support team Requirements: Knowledge of protel onPrem or protel Air (or simi...