Customer Service Representative, Loan Servicing

Job description

Axos Bank Target Range: $17.00/hr. - $19.00/hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. This is a commission eligible role. About This Job: Within the Loan Servicing Department, provide customer service to incoming customer calls. Responsibilities: Receive inbound customer calls and chats Research and resolve customer issues: Manage and resolve customer cases related to loan issues Meet critical regulatory and company deadlines Qualifications: HS Diploma 1+ Years related experience Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos: Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insight...