Medical Receptionist

Job description

Overview The medical receptionist serves as the first point of contact for patients in a busy Facial Plastic surgery practice. This role requires a professional, customer-service oriented individual who ensures welcoming and efficient front office experience. Responsibilities include, greeting patients, checking in and checking out patients, scheduling new consultations, follow up appointments, coordinating incoming referrals, collecting payments, product sales. Must be organized, detail-oriented and maintain high level of patient care and confidentiality. Responsibilities: - Scheduling incoming referrals, updating insurance information and patient demographics. Scheduling all new consultations and follow-up appointments. Confirm appointments when patients call to verify appointment date, time and location. - Greet patients in a professional friendly manner, collect co-payments, surgical fees, product sales, and balances. Process credit card, cash and financial transactions. Answer all phone calls, respond to patient inquires, and transfer to appropriate departments. Document all encounters and takes phone messages when needed. - Verify demographics, insurance, and required documen...