PM Food Runner

Job description

Description Job Summary: Provides exceptional experiences for hotel guests by consistently delivering friendly, personalized service and contributing to a clean, well-maintained restaurant while delivering food and beverage services. Meets all property and industry related health and safety guidelines to support the well-being of guests, team members, and the local community. Requirements: Qualifications: - Ensure the safety and security of our guests by maintaining guest privacy at all times. - Participate in pre-shift, and post-shift, meetings. - Welcome and greet guests with a warm friendly smile. - Accurately process guest orders to ensure food items are prepared properly and in a timely manner. Prepare guest checks that itemize and total meal costs and sales tax. - Maintain superior standards of quality, service, and cleanliness in the restaurant. - Utilize persuasive selling techniques to sell, and upsell, food and beverage service. - Clear and reset tables at the end of each course or upon completion of the meal. - Listen to guest requests and concerns, and resolve in a professional and courteous manner. - Promote other services of the hotel, including guest rooms, and meeti...