Manager, Technical Services (Shift: Mon - Fri 3:00 pm - 12:00 am MST)

Job description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: As a Manager, Technical Services at Everpure, you will lead and scale a high-performance team of engineers dedicated to the 24x7 monitoring and health of our customer arrays. Your mission is to ensure world-class service delivery by transforming technical front-line support into a proactive, outcome-driven organization. You will collaborate closely with Engineering and Product Management to bridge the gap between customer feedback and product innovation, ensuring our clients solve complex problems with unprecedented speed. WHAT YOU'LL DO: - Lead and Scale Talent: Own the end-to-end lifecycle of your team by recruiting top-tier technical talent and implementing performance management frameworks that drive professional growth and operational excellence. - Optimize Operational Efficiency: Driv...