Associate, Retail Channels (Teller)

Job description

The Associate, Retail Channel (Teller) is responsible for providing superior and efficient customer service that includes handling an array of transactional services as well as promoting bank products in accordance with established processes, guidelines and in strict compliance with applicable regulations. Position works on-site based in Guaynabo, PR. MAIN DUTIES & RESPONSIBILITIES: Provides high quality and efficient services to customer base adhering to all procedures and practices. Provides prompt, courteous and efficient services to the organization’s customers with precision and accuracy adhering to all procedures and practices established by management. Ensures and promotes compliance and that all transactions are executed strictly within the established operating policies and procedures, and adheres to all applicable guidelines, regulations, policies and procedures. Handle transactional services including, among others, deposits, withdrawals cashing checks, processing payments, transfers, sells manager/ officers checks following aligned with Bank’s policies and procedures. Ensures workstation is fully prepared to execute transactions. Keeps established controls over keys, st...