Field Technical Specialist
Servco Pacific Inc. · US
Are you a qualified Auto Technician who is looking to utilize your knowledge and experience assisting others with difficult repairs?
Job description
Are you a qualified Auto Technician who is looking to utilize your knowledge and experience assisting others with difficult repairs? The Field Technical Specialist will provide skilled consulting and hands-on diagnostics to Toyota and Lexus dealer service teams and administer the “Fix It Right the First Time” process to improve customer satisfaction, increase ownership experience, and reduce and prevent unnecessary buy backs. The position will also review Dealer Product reports and prepare Field Technical reports for the manufacturer. Responsibilities: Requirements: At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. - Attend all required technical training for Toyota and Lexus products - Provide support to dealers on all escalated Te...