SERVICE DESK ANALYST SENIOR

Job description

DEPT OF EMERGENCY AND MILITARY AFFAIRS: The Department of Emergency & Military Affairs (DEMA), led by The Adjutant General, provides emergency management and military capabilities to the citizens of Arizona and the nation. The Emergency Management Division consists of three sections—operations, preparedness, and financial administration. Each section works collaboratively across the agency and with external partners to manage emergency responses and reduce the impacts of disasters. Additionally, DEMA is the headquarters for the Arizona National Guard, the primary combat reserve of the United States military. The Arizona Army and Air National Guard provide military forces and equipment to accomplish community, state, and federal missions. SERVICE DESK ANALYST SENIOR Job Location: Work Location: Papago Park Military Reservation (PPMR), Phoenix, AZ Posting Details: Salary: Up to $29.6109 per hour (DOE) Grade: 21: Closing Date: May 12, 2026: Job Summary: This position provides Tier 1/Tier 2 customer support to users of supported Information Technology/Information Management systems. Responsible for assisting customers with the resolution of problems encountered. Identifies the nature o...