Operations Supervisor - Client Services I St. Petersburg, FL

Job description

Job Description Summary Manage the development and implementation of processes, systems, and infrastructure to ensure a high quality and timeliness of operations in areas such as account services, international securities, transaction processing, or loan support/credit approval. Manage several departments of a processing unit or the entire unit. Job Description: About the Role: The Operations Supervisor – Client Services leads a high‑volume, client‑facing service operation and supervises a team providing administrative and service support within established operational systems. This role requires deep expertise in the services delivered by the team, strong communication and leadership skills, and the ability to guide performance, priorities, and execution in a fast‑paced environment. The Supervisor plays a key role in ensuring service excellence, team effectiveness, and alignment with broader organizational goals. Responsibilities: - Supervise permanent and contract associates working within established operational systems and service procedures. - Lead a client services team providing administrative and service operations support, maintaining deep expertise in the services deliver...